CT's New SSN Law Is Third 0f Its Kind

A host of state laws require that companies take measures to protect the confidentiality of the Social Security Numbers that they possess regarding employees and consumers. But Connecticut’s new law, “AN ACT CONCERNING THE CONFIDENTIALITY OF SOCIAL SECURITY NUMBERS,” requires more. 

Connecticut is at least the third state to do so (after Michigan and Texas). In addition to the requirements that have become common among state laws (e.g., requirements to safeguard SSNs and to dispose of them in a secure fashion), Connecticut’s new law also requires that companies create, and publish to the public, a policy that protects the confidentiality of SSNs, prohibits their unlawful disclosure, and limits access to them. According to the Act, one way that the policy may be published is by posting it on an Internet Web page.

A company that intentionally violates Connecticut’s new law is subject to a civil penalty of $500 per violation, not to exceed $500,000 for any single event. In addition, if a company publishes a policy and then does not comply with it, the company could be subject to an action by the Federal Trade Commission, a state attorney general, or even an individual or class of individuals, for deceptive trade practices, consumer protection violations, and/or fraud.

Many states have Social Security Number protection laws that require companies to take measures to protect the Social Security Numbers that they possess in the course of their business. For example, many states prohibit companies from including full Social Security Numbers in mailings and from transmitting Social Security Numbers, unencrypted, over a public network (such as via unencrypted e-mail). Increasingly more states are adopting Social Security Number protection laws at a rapid pace. 

All companies should have Social Security Number protection policies that are designed to bring about compliance with these laws and the protection of Social Security Numbers from compromise. In the few states where these policies are required to be published, companies must do so, and should appreciate the additional legal exposure that goes along with publishing its policy to the world. In many cases (as in the case of Web site privacy policies), published policies are legally construed as enforceable commitments as to the company’s practices.

Connecticut’s Act becomes effective on October 1, 2008.

Proskauer's Tanya Forsheit Gives Web Exclusive Interview on Pending Data Breach Legislation

No Harm, No Lawsuit: Seventh Circuit Refuses Data Breach Lawsuit Where Credit Monitoring Costs Are the Only "Damages" Sought

Where the only “damages” alleged following a data security breach are the costs of credit monitoring, a plaintiff has no case, so ruled the Seventh Circuit on August 23, 2007. The decision dealt another blow to so-called “identity exposure” plaintiffs seeking to recover damages stemming from the unauthorized disclosure of their personal information, as the Seventh Circuit’s ruling joined the unanimous line of lower court decisions denying recovery in the absence of actual, present harm.

In Pisciotta v. Old National Bancorp, -- F.3d --, 2007 WL 2389770 (7th Cir. Aug. 23, 2007), the court ruled that “Indiana law would not recognize the costs of credit monitoring that the plaintiffs seek to recover in this case as compensable damages.” Id. at *6. In doing so, the Seventh Circuit joins a chorus of federal district courts that uniformly reject such costs as a form of cognizable injury sufficient to support legal claims for damages.

Old National Bancorp (“ONB”) collected customer information online in connection with applications for accounts, loans, and other ONB banking services. This information included customers’ names, addresses, Social Security numbers, driver’s license numbers, dates of birth, and other financial information. In 2005, ONB’s website was hacked, compromising the personal information ONB maintained about its customers.

Plaintiffs Luciano Pisciotta and Daniel Mills filed a putative class action in the U.S. District Court for the Southern District of Indiana asserting claims for negligence, breach of contract and implied breach of contract against ONB and its website hosting partner NCR. Plaintiffs alleged that ONB’s failure to protect their personal confidential information caused each member of the class to suffer substantial potential economic damages and emotional distress and worry that third parties might misuse their personal information. But Plaintiffs did not allege that any completed direct financial losses had occurred or that any member of the putative class already had been the victim of identity theft as a result of the breach. Id. at *2.

After the district court dismissed all claims against NCR, ONB filed a motion for judgment on the pleadings. The district court granted ONB’s motion, finding that Plaintiffs “have not alleged that ONB’s conduct caused them cognizable injury.” Id. at *2. In reaching this conclusion, the district court found persuasive the decisions of other federal district courts which had rejected “the cost of credit monitoring as an alternative award to for what would otherwise be speculative and unrecoverable damages.” Pisciotta v. Old Nat’l Bancorp, No. 1:05-cv-668-LJM-WTL (S.D. Ind. 2006) (order granting defendant’s motion for judgment on the pleadings). The district court further noted that “[t]he expenditure of money to monitor one’s credit is not the result of any present injury, but rather the anticipation of future injury that has not yet materialized.” Id. 

The Seventh Circuit, after concluding that Plaintiffs’ allegations satisfied constitutional standing requirements, considered the elements of Plaintiffs’ negligence and breach of contract claims, principally the requirement that Plaintiffs’ demonstrate legally cognizable damages. Pisciotta, 2007 WL 2389970, at *4. (Other courts considering similar claims have dismissed for lack of standing or ripeness, finding that the threat of damage fails to create a case or controversy.) 

The court rejected Plaintiffs’ argument that Indiana’s state security breach notification law evidenced the Indiana legislature’s belief that an individual suffers a completed harm at the moment his information is exposed. The court also rejected Plaintiffs’ analogies to medical monitoring cases and several Indiana cases concerning disclosures of personal information by banks. The court pointed out that no Indiana authority had allowed recovery for medical monitoring costs. Id. at *7. In the bank disclosure cases, the plaintiffs suffered direct and immediate reputational injuries and sought to be compensated for that harm, not for their efforts to protect against some future, anticipated injury. Id. at *6.

Ultimately, the Seventh Circuit, like the district court, found the overwhelming weight of authority from other jurisdictions denying recovery for credit monitoring costs persuasive. The court stated:

Although some of these cases involve different types of information losses, all of the cases rely on the same basic premise: Without more than allegations of increased risk of future identity theft, the plaintiffs have not suffered a harm that the law is prepared to remedy.

Id. at *8. 

Pisciotta is the latest in a series of cases that refuse to recognize damages stemming from “identity exposure” absent some evidence of actual identity theft.  See, e.g., Kahle v. Litton Loan Serv. LP, No. 1:05cv756, 2007 U.S. Dist. LEXIS 35845, at *22 (S.D. Ohio May 16, 2007); Randolph v. ING Life Ins. and Annuity Co., No. 06-1228 (CKK), 2007 U.S. Dist. LEXIS 11523, *25 (D.D.C. Feb. 5, 2007); Giordano v. Wachovia Sec., LLC, Civ. No. 06-476, 2006 U.S. Dist. LEXIS 52266, at *12 (D.N.J. July 31, 2006); Forbes v. Wells Fargo Bank, N.A., 420 F. Supp. 2d 1018, 1021 (D. Minn. 2006); Guin v. Brazos Higher Educ. Servs. Corp., No. 05-688 (RHK/JSM), 2006 U.S. Dist. LEXIS 4846, at *15 (D. Minn. Feb. 7, 2006); Stollenwerk v. Tri-West Healthcare Alliance, No. Civ. 03-0185-PHX-SRB, 2005 U.S. Dist. LEXIS 41054, at *10 (D. Ariz. Sept. 8, 2005).